Prospecting & CRM Module Features Full contact relationship management features User defined sales ratings and markets User defined keywords against prospects Unlimited contacts per account User defined interests against contacts Unlimited notes against a prospect or contact with automatic time/date stamp Automatic link to personalised standard letters with mail merge feature Activity and mail history Next contact reminder Product re-order prompting Salesrep daily call sheet/diary facility Review Estimate/Work in Progress/Historical jobs Raise Request for Quote on behalf of Clients Accept Quote on behalf of Clients