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IT PROCESS IMPORVEMENT FOR EDUCATION

Online Search Application

London Learning Village

Brief

Design, develop and implement a web application which allows students to search for further education courses offered by colleges of further education in London.

Business Case

London colleges offer students a vast array of courses. To identify the right course a student faces an extended search and then a complex decision making process.

This situation means that colleges experience heavy marketing costs and most enquiries do not lead to student take-up.

The process can be rationalised by coordinating course information from several colleges. Consolidated information can be published online as a single-source course-availability reference. Choice for the student becomes simple and precise,and marketing costs drop.

The facility will become a key component of the Government’s Lifelong Learning initiative.

Implementation

London Learning Village (LLV) is set up as a data warehouse that imports course data from the twelve participant colleges. This data is then accessed through www.londoncolleges.com and through any of the colleges’ websites.

A user interface offers students a search engine that selects courses matching the criteria they input. Registration can then be made online, through the selected college’s website.

Finding a course becomes as simple as that. The process is a classic example of how effective e-government can be.

The application employs Microsoft Transaction Server for COM objects and Internet Information Server for publishing. It backs onto an SQL Server 7 database.

Further colleges will be joining LLV, so the system is designed with growth potential. Course information from the LLV system can be exported to LearnDirect.

Benefits

  • the course selection process is transformed from complex hassle to a simple precise exercise 
  • each college’s course inventory impacts a wider audience 
  • students are presented with a complete set of courses from one single source 
  • students can compare and select courses rationally 
  • applications are boosted by the online registration process provided by the colleges 
  • a better fit of student to course is achieved, increasing satisfaction and results 
  • duplication of effort is eliminated by exporting data to LearnDirect 
  • administration costs are reduced 
  • scalability allows future growth of LLV 
  • the Government’s Lifelong Learning initiative is strongly supported 
  • LLV becomes an outstanding example of e-government in action